About the Role
The Front Office and Event Enquiry Coordinator is a key front-facing role responsible for delivering a welcoming, professional, and efficient reception service while supporting the Events Team with enquiries, bookings, and operational coordination. The postholder will be the first point of contact for visitors, customers, and community groups, ensuring all guests receive excellent customer service and a positive experience at all times.
This role requires a proactive individual who can work independently, communicate confidently with people from all backgrounds and communities, and support the smooth day-to-day running of the front office and events operation.
Requirements
About the Company
The Legacy Centre of Excellence is a Business and Arts centre dedicated to innovation and the elevation of our local West Midlands community. The centre is based between Newtown and Aston, two of Birmingham’s most diverse and marginalised communities.
As Europe’s largest independent Black business and Arts centre, over the last 6 years, we have worked hard in designing an environment where both creatives and entrepreneurs can expand and develop their skills, giving them the confidence to thrive in competitive markets, as well as a safe space for community entertainment, education, and lifestyle events.